HR & ADMIN OFFICER

Department: Human Resources & Administration
Employment Type: Full-Time
Industry: Banking / Financial Services
Location: Lagos State

Organization Overview

Our client is a licensed microfinance institution committed to delivering reliable financial solutions and promoting financial inclusion through customer-focused banking services. Operating under the regulatory framework of the Central Bank of Nigeria (CBN), the institution maintains strong standards in operational excellence, compliance, and service delivery.

With a growing workforce and structured operational environment, the organization is focused on building an efficient, people-oriented, and performance-driven culture.

Position Summary

The HR & Admin Officer will support the organization's human resources and administrative functions by ensuring efficient people management processes, workplace coordination, and operational support services.

The role will assist in recruitment, employee records management, policy administration, office coordination, and staff engagement initiatives while ensuring compliance with organizational procedures.

The ideal candidate should possess strong organizational skills, professionalism, and the ability to manage both HR and administrative responsibilities effectively.

Key Responsibilities

Human Resources Support

• Support end-to-end recruitment and onboarding activities.
• Maintain and update employee records and HR databases.
• Assist in implementing HR policies, procedures, and staff initiatives.
• Coordinate staff documentation, leave records, and attendance management.
• Support performance management and employee engagement activities.
• Assist with training coordination and learning development logistics.
• Handle employee inquiries and provide administrative HR support.

Administrative Coordination

• Manage office administrative operations and ensure workplace efficiency.
• Coordinate office supplies, vendors, maintenance, and facility management activities.
• Support travel arrangements, meetings, and internal logistics coordination.
• Maintain proper filing systems and administrative documentation.
• Monitor office utilities and ensure operational functionality of workspaces.
• Support health, safety, and workplace compliance initiatives.

Reporting & Compliance

• Prepare periodic HR and administrative reports.
• Ensure confidentiality and proper handling of employee information.
• Support compliance with labor regulations and internal policies.
• Assist during audits, inspections, and compliance reviews where necessary.

Performance Indicators
Success in this role will be measured through:

• Accuracy and completeness of employee records
• Timeliness of HR and administrative support
• Recruitment and onboarding efficiency
• Office operational effectiveness
• Employee support and service quality
• Compliance with organizational procedures

Candidate Requirements
Academic Qualification

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, Management, or related discipline.

Professional Qualification

• CIPM certification or related HR certification is an added advantage

Experience

• Minimum of 2 years relevant HR and administrative experience.
• Previous experience within the banking or financial services sector is preferred.

Functional Knowledge
The ideal candidate should demonstrate knowledge in:

• Recruitment and onboarding processes
• Employee records management
• Office administration
• HR operations and documentation
• Workplace coordination
• Microsoft Office applications

Experience using HR systems or administrative management tools will be an added advantage.

Opportunity Statement
This opportunity is ideal for professionals seeking to build a rewarding career within a structured financial institution that values operational excellence, employee development, and service delivery.