FACILITY / PROPERTY MANAGER

Location: Lagos State, Nigeria

Reporting Line: Group General Manager

Compensation: ₦5,000,000 – ₦6,000,000 Annual Fixed Pay (Plus Performance Bonus)

Client Overview

Our client is a diversified Financial Services Firm with operations spanning Insurance Broking, Real Estate, and Investment Management. Currently undergoing a strategic transformation, the firm is focused on scaling its business, strengthening operational efficiency, and achieving ambitious growth objectives. With a commitment to innovation, customer value, and sustainable impact, the organization is positioning itself as a trusted partner for individuals and institutions seeking comprehensive financial and asset solutions.

The Opportunity
Our client is seeking an experienced Facility/Property Manager to oversee the operational performance, maintenance, and commercial success of its real estate portfolio.

This role requires a hands-on professional who can balance property administration, facility operations, tenant management, and revenue generation. The successful candidate will ensure that company properties remain fully functional, commercially viable, and professionally managed while delivering exceptional tenant experiences and maximizing occupancy levels.

The role also requires strong administrative discipline to ensure that facilities, utilities, vendors, assets, and property-related processes operate efficiently without disrupting business activities.

Key Responsibilities

Commercial Property Management
You will be responsible for driving occupancy and maximizing the income-generating potential of the company's properties by:

• Marketing available residential and commercial spaces to prospective tenants.
• Negotiating lease terms and managing tenancy agreements in collaboration with the Legal team.
• Monitoring market trends and advising management on rental pricing and property value adjustments.
• Managing tenant expectations and implementing retention strategies.
• Serving as the primary point of contact for tenant enquiries and complaints.
• Maintaining positive landlord-tenant relationships to support long-term occupancy.

Renovations and capital projects Management

• Planning, budgeting, and coordinating upgrades, refurbishments, and expansions of facilities and properties.
• Ensure projects are delivered on time, within budget, and in compliance with safety, regulatory, and quality standards.
• Collaborate with contractors, architects, and internal stakeholders to align outcomes with organizational objectives and long‑term asset value.

Financial Administration & Reporting
You will support the financial performance of the property portfolio through:

• Prompt collection of rent and approved tenant payments.
• Monitoring occupancy levels and identifying revenue leakage risks.
• Preparing periodic reports on rental income, occupancy performance, and operational costs.
• Supporting budget preparation and cost control initiatives.
• Providing recommendations that enhance profitability and operational efficiency.

Facility Operations & Asset Management
You will ensure that all facilities and company assets remain operational, safe, and business-ready by:

• Supervising cleaning and facility readiness activities before business commencement each day.
• Managing routine and preventive maintenance schedules.
• Coordinating servicing and fueling of generators.
• Monitoring maintenance of air-conditioning systems and office equipment.
• Maintaining asset registers and serving as custodian of company keys.
• Ensuring all facilities meet required operational and safety standards.

Fleet & Logistics Oversight
You will oversee company vehicles by:

• Monitoring vehicle condition and usage.
• Reviewing vehicle logbooks on a bi-weekly basis.
• Tracking registrations, permits, insurance, and renewal timelines.
• Ensuring renewals are processed before expiration dates.
• Coordinating repairs and maintenance activities where required.

Vendor & Utility Management
You will coordinate third-party service providers and critical utilities by:

• Managing cleaning, maintenance, security, and other outsourced service providers.
• Monitoring vendor performance and verifying service quality before payment approval.
• Ensuring uninterrupted utility services across all properties.
• Managing payments for electricity, water, waste management, and other essential services.
• Overseeing office stationery and consumable inventories to prevent shortages.

What Success Looks Like
The successful candidate will:

• Maintain high occupancy rates across company properties.
• Ensure facilities remain operational with minimal downtime.
• Deliver excellent tenant satisfaction and retention levels.
• Maintain effective vendor performance and cost control.
• Ensure timely utility payments and uninterrupted service availability.
• Provide accurate property and financial reports to management.
• Drive operational efficiency while supporting business growth objectives

Candidate Profile
Educational Qualification

• B.Sc. or HND in Estate Management, Urban & Regional Planning, or a related discipline.
• MBA will be an added advantage.

Professional Experience

• Minimum of 5 years post-qualification experience in Real Estate, Quantity Surveying, Facility Management, or related fields.
• Demonstrated experience in property letting, facility administration, and tenant management.
• Proven track record managing operational and administrative responsibilities within a property environment.

Technical Skills

• Strong proficiency in Microsoft Excel.
• Working knowledge of accounting software and financial reporting tools.
• Understanding of property management principles and real estate market dynamics.

Core Competencies

• Property Letting & Occupancy Management
• Facility Operations & Maintenance
• Vendor Cost Management
• Budgeting & Financial Reporting
• Contract Negotiation
• Tenant Relationship Management
• Asset & Fleet Administration
• Time Management & Multitasking
• Problem Solving & Decision Making
• Attention to Detail

Additional Requirement
Must have successfully completed the National Youth Service Corps (NYSC) programme.
Application

Qualified candidates with relevant real estate, facility management, and property administration experience are encouraged to apply with an updated CV.