Job Title: Team Lead, High-Net-Worth Individuals (HNI)

Industry: Insurance | Financial Services

Reports To: Head, Retail Sales

Location: Lagos, Nigeria

Work Structure: Full-Time

Remuneration: Competitive

Client Overview
Our client is a leading Nigerian insurance group offering a diverse range of life, general, and specialist insurance solutions to individuals and businesses. The organization is committed to delivering tailored financial protection and wealth solutions while building strong, long-term relationships with its customers.

Role Summary
Our client is seeking an experienced and commercially driven Team Lead, HNI to lead the development and management of relationships with High-Net-Worth Individuals (HNI) and drive premium growth across the assigned portfolio.
The role will be responsible for identifying affluent prospects, developing tailored insurance and financial protection solutions, managing key relationships, and leading the HNI sales team to achieve revenue and business growth objectives.

Key Responsibilities

HNI Business Development

• Develop and execute strategies to acquire and retain High-Net-Worth Individual (HNI) clients.
• Identify new business opportunities through referrals, networks, partnerships, and targeted prospecting.
• Drive sales of appropriate life insurance, investment-linked, wealth protection, and other relevant solutions.

Relationship Management

• Build and maintain strong relationships with HNI clients, entrepreneurs, executives, professionals, and other affluent individuals.
• Understand client financial protection and wealth objectives and recommend suitable solutions.
• Manage key accounts and ensure high levels of customer satisfaction and retention.

Sales & Portfolio Management

• Lead the team in achieving sales targets, premium income, conversion, retention, and portfolio growth.
• Monitor sales pipelines, client activity, and business performance.
• Develop strategies to increase wallet share and cross-selling opportunities within the HNI portfolio.

Team Leadership

• Lead, coach, and mentor HNI sales professionals to improve productivity and business performance.
• Set individual and team targets and monitor achievement against agreed KPIs.
• Conduct regular pipeline reviews, performance reviews, and sales planning sessions.

Stakeholder & Market Engagement

• Collaborate with Retail Sales, Marketing, Underwriting, Operations, Investment, and other relevant teams to deliver seamless client solutions.
• Maintain awareness of market trends, competitor offerings, and emerging opportunities within the HNI segment.
• Represent the organization at relevant networking, business, and client engagement events.

Requirements
EducationBachelor's Degree in:

• Business Administration, Marketing, Finance, Economics, Insurance Or a related discipline.
• Relevant professional qualifications in Insurance, Financial Services, Wealth Management, or Sales are an added advantage.

Experience

• Minimum of 6–8 years of experience in insurance, wealth management, financial services, private banking, or a related sales environment.
• Demonstrable experience managing HNI/UHNI clients and affluent customer portfolios.
• Proven track record in achieving sales targets and generating high-value business.
• Experience leading and developing a sales team is required.
• Strong knowledge of life insurance, wealth protection, investment, and financial planning solutions is an advantage.

Technical Competencies

• HNI Client Acquisition
• Relationship Management
• Insurance Sales
• Wealth & Financial Solutions
• Portfolio Management
• Sales Pipeline Management
• Business Development
• Client Retention
• Cross-Selling & Upselling
• Sales Analytics
• CRM Systems
• Market Intelligence

Core Competencies

• Client Relationship Management
• Sales Leadership
• Business Development
• Negotiation Skills
• Commercial Acumen
• Communication & Presentation
• Networking
• Strategic Thinking
• Team Leadership
• Results Orientation
• Customer Focus
• Integrity & Professionalism