Job Title: Multimedia & Digital Communications Officer

Industry: Insurance | Membership Association | Corporate Communications

Reports To: Head, Corporate Communications & Brand Management

Location: Lagos, Nigeria

Work Structure: Full-Time | Onsite

Client Overview

Our client is a leading professional membership organization representing key stakeholders within Nigeria's insurance industry. The organization plays a significant role in promoting industry growth through advocacy, policy engagement, research, professional development, and strategic collaboration with regulators, government institutions, and industry partners. It is committed to strengthening the industry's public image while advancing knowledge sharing, innovation, and sustainable development across the insurance ecosystem.

Role Summary

Our client is seeking a highly creative, digitally driven, and results-oriented Multimedia & Digital Communications Officer to enhance its digital presence and corporate communications initiatives. This role is responsible for managing the organization's website, developing engaging multimedia content, executing digital communication campaigns, and driving audience engagement across multiple digital platforms.

The ideal candidate combines technical expertise in multimedia production with a strong understanding of corporate branding, digital storytelling, and performance-driven digital communications.



Key Responsibilities

Digital Communications & Website Management

• Manage and maintain the organization's corporate website, ensuring content remains current, accurate, and visually engaging.
• Oversee website content updates using Content Management Systems (CMS), preferably WordPress.
• Optimize website content and structure to improve user experience and online visibility.
• Support website enhancements and collaborate with technical teams on functionality improvements.

• Produce high-quality visual and multimedia content, including graphics, animations, motion graphics, videos, infographics, and digital publications.
• Develop creative assets that support corporate communications, campaigns, events, and brand initiatives.
• Capture, edit, and produce professional photography and video content for digital platforms.
• Ensure all creative outputs align with established corporate branding guidelines.

• Develop and implement social media strategies that increase audience growth, engagement, and brand visibility.
• Manage the organization's presence across LinkedIn, Facebook, Instagram, X (Twitter), YouTube, and other relevant digital platforms.
• Create engaging content calendars tailored to different audience segments and communication objectives.
• Monitor social media conversations and respond appropriately to strengthen stakeholder engagement.

• Plan and execute integrated digital campaigns supporting corporate events, advocacy initiatives, publications, and awareness programs.
• Coordinate multimedia support for conferences, seminars, webinars, and other organizational activities.
• Collaborate with internal stakeholders to develop compelling digital communication materials.

• Track website and social media performance using digital analytics tools.
• Measure campaign effectiveness through engagement, reach, conversion, and audience growth metrics.
• Prepare regular performance reports with actionable recommendations for continuous improvement.
• Apply audience insights and analytics to optimize future digital communication strategies.

• Ensure consistency in visual identity and messaging across all digital communication channels.
• Support initiatives that strengthen corporate reputation and enhance stakeholder perception.
• Stay informed on emerging digital communication trends, tools, and best practices to drive innovation.

Requirements

Education

Bachelor's Degree or HND in:

• Mass Communication
• Journalism
• Marketing
• Digital Media
• Graphic Design
• Computer Science
• Information Technology or a related discipline.
• Professional certifications in Digital Marketing, Multimedia Production, Graphic Design, Web Development, or related fields will be an added advantage.

• Minimum of 5–6 years of relevant professional experience in digital communications, multimedia production, or corporate communications.
• Demonstrated experience managing corporate websites using CMS platforms, preferably WordPress.
• Proven expertise in graphic design, animation, motion graphics, video production, and video editing.
• Strong experience managing corporate social media platforms and delivering measurable audience growth.
• Experience developing multimedia content for corporate campaigns, events, and brand communication initiatives.
• Practical experience using digital analytics and social media insights to evaluate performance.
• Knowledge of SEO, Google Analytics (GA4), and paid social media advertising is an advantage.

• Website Content Management Systems (CMS), preferably WordPress
• Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects)
• Canva or similar creative design platforms
• Video editing and motion graphics software
• Social media management platforms
• Digital content creation
• Graphic design and branding
• SEO fundamentals
• Google Analytics (GA4)
• Content performance reporting
• Digital storytelling

• Creative Thinking
• Digital Communication
• Visual Storytelling
• Brand Management
• Content Strategy
• Attention to Detail
• Project Management
• Time Management
• Collaboration & Stakeholder Engagement
• Strong Written and Verbal Communication
• Innovation & Continuous Learning
• Portfolio Requirement

• Website Management
• Graphic Design
• Motion Graphics & Animation
• Video Production & Editing
• Social Media Content Development
• Digital Campaigns