Technical Sales Support(in-store)
Job Description:
Vacancy: Technical Sales Associates (In-Store Sales Executive)
A specialised retail outlet focused on high-end lubricants and automotive fluids is seeking to recruit competent and customer-oriented Technical Sales Associates. This role is ideal for individuals with a basic understanding of automotive products who can confidently engage customers, provide accurate recommendations, and support in-store sales operations.
Role Overview
The Technical Sales Associate will serve as a frontline representative within the store, responsible for assisting customers with product selection, offering technical guidance on lubricants and automotive fluids, and ensuring a seamless and professional retail experience. The ideal candidate should be able to translate basic technical knowledge into practical recommendations that meet customer needs.
Key Responsibilities
- Attend to walk-in customers, understand their needs, and recommend suitable products
- Provide clear and accurate technical advice on lubricants, engine oils, transmission fluids, brake fluids, and related automotive products
- Build strong product knowledge across all inventory to support effective sales
- Maintain proper product display, cleanliness, and organization within the store
- Monitor stock levels and support restocking and inventory control processes
- Process sales transactions and maintain accurate records where required
- Handle customer inquiries, feedback, and complaints professionally
- Contribute to achieving daily and monthly sales targets
- Stay updated on product specifications, new arrivals, and industry trends
Requirements
- Minimum of SSCE,OND, HND, or equivalent qualification
- Basic knowledge of automotive fluids and lubricants is required
- Previous experience in retail sales, especially within the automotive sector, is an advantage
- Strong communication and interpersonal skills
- Ability to explain technical information in a clear and simple manner
- Good customer service orientation with a proactive approach to sales
- Ability to work in a fast-paced retail environment
- Reliable, detail-oriented, and willing to learn