Technical Sales Support(in-store)

  • Lagos, Nigeria
  • Full-Time
  • On-Site

Job Description:

Vacancy: Technical Sales Associates (In-Store Sales Executive)

A specialised retail outlet focused on high-end lubricants and automotive fluids is seeking to recruit competent and customer-oriented Technical Sales Associates. This role is ideal for individuals with a basic understanding of automotive products who can confidently engage customers, provide accurate recommendations, and support in-store sales operations.

Role Overview

The Technical Sales Associate will serve as a frontline representative within the store, responsible for assisting customers with product selection, offering technical guidance on lubricants and automotive fluids, and ensuring a seamless and professional retail experience. The ideal candidate should be able to translate basic technical knowledge into practical recommendations that meet customer needs.

Key Responsibilities

  • Attend to walk-in customers, understand their needs, and recommend suitable products
  • Provide clear and accurate technical advice on lubricants, engine oils, transmission fluids, brake fluids, and related automotive products
  • Build strong product knowledge across all inventory to support effective sales
  • Maintain proper product display, cleanliness, and organization within the store
  • Monitor stock levels and support restocking and inventory control processes
  • Process sales transactions and maintain accurate records where required
  • Handle customer inquiries, feedback, and complaints professionally
  • Contribute to achieving daily and monthly sales targets
  • Stay updated on product specifications, new arrivals, and industry trends

Requirements

  • Minimum of SSCE,OND, HND, or equivalent qualification
  • Basic knowledge of automotive fluids and lubricants is required
  • Previous experience in retail sales, especially within the automotive sector, is an advantage
  • Strong communication and interpersonal skills
  • Ability to explain technical information in a clear and simple manner
  • Good customer service orientation with a proactive approach to sales
  • Ability to work in a fast-paced retail environment
  • Reliable, detail-oriented, and willing to learn